MI BUZÓN

TERMS AND CONDITIONS

You agree to Mi Buzón terms and conditions by navigating and using this website. These terms and conditions and the privacy policies for this site, govern the relationship between Mi Buzón and anyone using this site. Please read these terms carefully and keep a copy of them for your reference.

1. Definitions

Mi Buzón, “our”, “us”

Refer to Mi Buzón owners, employees, associates, members, successors and/or associated companies

“You”, “yours” “customers”

Refer to you, the user as an individual.

“Agreement” 

Refers to the terms and conditions, policies and operating regulations all together.

“Service”, “Services”,  “site”, “website”

Refer to the website and the services operated by Mi Buzón.

2. Your account

When you click register and verify your account in Mi Buzón, you guarantee you have read and accepted the Terms and Conditions and Privacy policies of the Agreement. Registration also means you accept that this electronic signature is valid and equivalent to a printed agreement between you and Mi Buzón. If you do not agree with the Terms and Conditions of this site, you cannot use or register in our site.
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all the activities that occur under your account or password. You acknowledge that Mi Buzón is not responsible for third party access to your account that results from theft or misappropriation of your account.
You hereby certify that the information you have provided during the process of signing to create your account is accurate, valid and current. We reserve the right to cancel any account that was never confirmed or that the information provided was inaccurate or used for fraudulent purposes.
You cannot open more than one account under your name. If you wish to add different addresses you can do it at “Add Addresses”.
You cannot transfer your Mi Buzón account to any other person. If you wish to terminate an account, just send us a request for cancellation by email using our “Support or Contact Us” link provided on our website.
You may NOT use or try to use the services and privileges of Mi Buzón or your account to receive or send illegal or hazardous materials, any illegal merchandise, weapons or controlled consumption items.

3. Children Under 13 Years Old

Mi Buzón does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use Mi Buzón only with permission of a parent or guardian.

4. Links to Third Party Sites/Third Party Services

Mi Buzón may contain links to other websites (“Linked Sites”). The linked sites are not under control of Mi Buzón and Mi Buzón is not responsible for the contents of any Linked Site, included without limitation any link contained on the Linked Site or changes or updates to a Linked Site. Mi Buzón is providing these links to you only as a convenience and the inclusion of any link does not imply endorsement by Mi Buzón of the site or any association with its operators. Certain services made available via Mi Buzón are delivered by third parties and organizations. By using any product, service or functionality originating from the Mi Buzón domain, you hereby acknowledge and consent that Mi Buzón may share such information and data with any third party with whom Mi Buzón has contractual relationship to provide the requested product, service or functionality on behalf Mi Buzón users and customers.

5. Mi Buzón Procedures and Services

5.1. Receiving Packages
You will receive notification when a package has been received to your Mi Buzón address within the next business day upon arrival. We do not accept any COD (Cash on Delivery) goods on your behalf. We are not responsible for goods lost or damaged during process of transportation from vendor to your Mi Buzón address in US. If we receive any package to your Mi Buzón address in US that is visibly damaged we may reject it or we will contact you by email and/or phone to advise you of the situation. We will follow your orders as to what to do with the package. If you decide to return the package back to the vendor you will have to pay the shipping. You cannot ask us to reject the package in your name. The majority of the carriers deliver the packages to your name.
5.2. Shipping

If the package has the weight and-or size out of the carriers limits, then we will contact you to arrange for the shipping. You are required to contact us in advance if you suspect your package exceeds the limits the available on this web site can offer. Mi Buzón will offer you the fees for other shipping carriers and other arrangements services required.

We are not responsible for the time of delivery once the package has been given to the shipping carrier selected.

5.3. Package Inspection
We reserve the right to open any package which we suspect contains prohibited, illegal or hazardous materials..
5.2. Shipping

When you open an account with us, you agree on the following:

  • You acknowledge and accept to pay all fees related to the shipping process.
  • You will be responsible of supervising the activity in your credit card and in case of, you will solve the situation directly with Pay Pal or the payment method that was used.
  • We will store your package up to a maximum of 15 days for free, until your shipping payment is processed. Reference Storage Facilities section below for additional storage cost information.
  • If you cancel your subscription you will not be reimbursed for any remaining balance on your account.
5.5. Not Duly Identified Packages
If the remittance name is missing or incorrectly written, or if the owner of the package cannot be determined due to inaccurate or incomplete information and even after making great effort to investigate the owner, and nobody claims the package in 30 days, we reserve the right to dispose of the package in the manner permitted by law.
5.6. Not Accepted Items

Mi Buzón accepts only the delivery of packages. Since it is not a reshipment agent, we cannot accept mail or the delivery of documents or any other correspondence sent to your name. We will not deliver first class mail sent to you. In such case it will be returned to the sender.

We will not sign any document registered or certified as Express or Priority Mail. These will be returned to the sender.

Unsolicited mail such as catalogues, ads, promotions and magazines sent to you will be disposed.

5.7. Prohibited Articles

If it comes to our attention that your packages contain prohibited or hazardous materials as described in detail in our section Prohibited Articles, you will receive notification via email indicating that we cannot process for shipment. You will have to make arrangements to immediately return it.

If the illegal materials are in a package, we will notify the police authorities of our findings.

5.8. Storage Facilities
We can store packages to consolidate in future shipments. Regular shipments have a maximum of 15 days in storage. After that time, we will charge a $5.00 minimum monthly. Storage rates are calculated based on package volume x 6.5×10^-4 x storage days. Additional days shall be charged monthly per calculated rate. The package shall be stored in your space for up to a maximum of 6 months. After that time the customer will be contacted to confirm if additional storage is required or if the package is no longer needed and needs to be disposed of.

6. Your Shipment Address at Mi Buzón

You agree to guarantee that the products you order and send through our warehouse are correctly addressed to your Mi Buzón address in US. Include your name, account number in the address format that appears in the section of your account and in the email address you used for registration.

7. Reshipping Address

You are responsible to ensure the address to reship your packages is accurate and complete.


8. Shipping Insurance

  • The packages are not automatically insured when shipped from our warehouse in the USA to your address. The maximum coverage is the shipping value.
  • Arrangements for insurance or any claim for the shipment from your supplier to Mi Buzón warehouse will be made by you before the package reaches our warehouse. Any request for special insurance will be made in advance by you before the package reaches our warehouse.
  • All insurance claims will be subject and covered by the insurance of the carrier used for the shipment. We are not responsible for any damage or loss, financial or any other type, resulting in the coverage or lack of coverage. All liabilities related with the insurance are responsibility of the insurance company chosen for this particular shipment.



9. Compliance

By entering and using Mi Buzón’s page you agree to comply with all laws and regulations effective in the U.S. You agree not to use or try to use Mi Buzón for services or privileges to receive or send illegal, hazardous or prohibited material or controlled consumptions goods or for any other purpose not in accordance with the regulations of the USPS or other applicable laws, statues, norms and regulations. WE RESERVE THE RIGHT TO OPEN ANY PACKAGE WHICH WE SUSPECT THAT HAS PROHIBITED, ILLEGAL OR HAZARDOUS MATERIALS. You will indemnify and will hold us harmless of any liability, claims, damages, losses or causes of action that arise from said package inspection and from the disclosure of information about you or the use of the services to any local, state or national agency or with the carrier used or to any private entity that will not dispute according to what we have specified.

You are responsible to be in compliance of the laws that apply to the final destination country where the shipment will be delivered.  Mi Buzón will not be responsible for such compliance. Unawareness of any local law will not exclude you from liability created by this event.


10. Security

You agree to immediately notify Mi Buzón of any unauthorized use or any other security breach. You will continue to be responsible for the account and its information until you notify Mi Buzón of such circumstances in writing. We will ensure to use all possible measures to solve the situation. We will block and deactivate your account and will let you open a new account.


11. Privacy Policies and Data Safeguarding

All your personal and account information received during the registry process is subject to our Privacy Policies. By opening an account with Mi Buzón you agree with this Privacy Policies and with our Terms and Conditions.


12. Communication and Confidentiality

You agree and accept that by using Mi Buzón you will receive electronic mail from us. This includes notices of your account and /or information concerning or related to our services. Electronic mail will be our principal communication method with you. It is your responsibility to inform us of any change in your email address and of maintaining this information updated in your account.


13. Termination: by you or Mi Buzón

At any moment you may deactivate your account with Mi Buzón. Please send an account cancellation request to Mi Buzón via email using the “Contact Us” button provided on the site. Mi Buzón will erase all your personal information from our systems. Once your account is cancelled you will not be able to access your account and all future shipments under your name will not be accepted in our facilities. You accept and agree that Mi Buzón has the option to cancel your account to our sole discretion for any reason at any time without notice and without any reimbursement if we find out any good cause. Good cause will be understood, but will not be limited to:
  • Violation of any provision of this Agreement.
  • Refusing to cooperate with information in reference to any investigation from any law enforcement agency.
  • Payment information is not correct and/or is being used in a fraudulent way.
  • Use of Mi Buzón services for illegal purposes and for the shipment of hazardous, prohibited materials.



14. Loss or Damaged Shipments

You agree and accept that we are not responsible for any damages before the package arrives to our facilities or once the package leaves our facilities and shipment is underway. We recommend you insure the contents of your package for its value before it is shipped or delivered to our warehouse. You agree and accept that it is your responsibility to insure your package before it reaches our warehouse for processing.


15. Claims

After you receive the package you have up to 3 business days to initiate any claim and it should be made by electronic email to using the “Contact Us” button provided on the Mi Buzón site.


16. Exchange or Returns

If, after the package is delivered to you, you wish to return the article to the vendor/distributor you will have to make arrangement directly with the vendor / or store as soon as possible to make any return, receive any reimbursement or change any article in compliance with the vendor’s terms and policies.


17. Limitation of Liability

Under no circumstances will Mi Buzón be responsible to you or any other person for any loss or damages from or caused in part or in whole by you, your negligent acts or omissions in the collection, recollection, treatment, communication or delivery of the packages or your inability to use the product, even if the possibility of such damages was informed directly or indirectly to us. YOU AGREE AND ACCEPT THAT THE TOTAL MAXIMUM AMOUNT AND THE ONLY REMEDY FOR ERRORS COMMITED BY MI BUZÓN UNDER THIS AGREEMENT WILL BE LIMITED A MAXIMUM OF $100.00US (one hundred dollars) PER INCIDENT NO MATTER THE NATURE OF THE CLAIM, THE LOSSES OR DAMAGES INCURRED.


18. Disclaimer of Warranty

THE USE OF THIS WEBSITE IS AT YOUR OWN RISK AND YOU AGREE THAT the services based in the Web ARE PROVIDED “AS IS” AND BASED “AS AVAILABLE”. Even though we make an effort to provide accurate and current information through our Website,      WE DISCLAIM ALL WARRANTIES EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, RELIABILITY, INTEGRITY, EFFECTIVENESS AND NO VIOLATION TO THE FULLEST EXTENT PERMITED BY THE APPLICABLE LAW. KEEP IN MIND THAT THE WEBSITE DOES NOT GUARANTEE THAT IT WILL BE AVAILABLE AT ALL TIMES, OR FOR DETERMINED PERIOD OF TIME WITHOUT INTERRUPTIONS AND/OR BE FREE OF ANY ERRORS. MI BUZÓN IS NOT RESPONSIBLE FOR ANY IMPOSSIBILITY OF ACCESS, DELAY IN ACCESS OR INTERRUPTIONS IN THE ACCESS TO YOUR ACCOUNT OR WHEN MAKING A TRANSACTION, FOR TELECOMMUNICATION NETWORKS NOT AVAILABLE OR not reliable or for internet service providers, equipment or malfunctioning OR OTHER CAUSES BEYOND OUR CONTROL.


19. Acts of God and Circumstances beyond our Control

Mi Buzón will be released from complying with its obligations, entirely or in part, in virtue of this Agreement if the failure or incapacity of complying is by force majeure. “Force Majeure” as used herein means any act of God, fire, flooding or other natural catastrophes, power, communications or public service outage, national emergencies, civil disturbances, insurrections, riots, wars (declare or undeclared), epidemics, strikes or labor disputes, actions or restriction of a government authority or a circumstance not under the control of Mi Buzón.


20. Release of Responsibility, Indemnity

You agree to be responsible for the loss suffered by Mi Buzón as a result of the unduly use of your account and services and you agree to indemnify and hold Mi Buzón harmless from all claims and liabilities arising out of the use of the service in breach of the Terms and Conditions.


21. Partial Invalidity

If any provision or modification to this Agreement is considered illegal, invalid or unenforceable by a court or other appropriate agency, the provision will be considered eliminated from this Agreement, without prejudice to any other provision.


22.No waiver

If you or Mi Buzón does not comply with a provision of this agreement or does not exercise a right at any given moment, said noncompliance will not constitute a waiver of the same.


23.Applicable Law and Jurisdiction

The Terms and Conditions of this contract and the Privacy Policies are governed and construed in accordance with the laws of the United States, which substitute any laws or regulations that in other way could be applicable.


24. Complete Agreement

These Terms and Conditions (modified from time to time) constitute the complete agreement between us for the use of Mi Buzón, the use of your account and the rendering of services by Mi Buzón. All other written or oral statements will be superseded.


25.Changes to Terms

Mi Buzón reserves the right, in its sole discretion to change the Terms under which Mi Buzón is offered. The most current version of Terms will supersede all previous versions. Mi Buzón encourages you to periodically review the Terms to stay informed of our updates.